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Quess Corp posts a steady 25% YoY revenue growth, well positioned to leverage investments made in th

Quess Corp, India’s leading business services provider announced its annual and fourth quarter FY23 financial results. 

FY23 Financial Highlights

  1. Headcount net-addition of 74k (17% YoY growth) in FY23; Second consecutive year of 70k+ HC addition

  2. Revenue of ₹17,158 cr up 25% YoY, driven by Work Force Management (WFM) up 25%, Operating Asset Management (OAM) up 24%, Global Tech Solutions (GTS) up 23% and Product Led Business (PLB) up 59%

  3. EBITDA at ₹586 cr down 6% YoY; excluding PLB, EBITDA increased by 7% to ₹681 cr

  4. PAT of ₹223 cr down 11% YoY; excluding PLB, PAT increased by 28% to ₹334 cr

  5. OCF / Operating EBITDA conversion at 71%; excluding PLB, OCF / Operating EBITDA conversion at 67%

  6. Net cash position has improved to ₹82 cr in FY23 against ₹16 cr in FY22

Key consolidated financial parameters:

Key consolidated financial parameters excluding PLB:

FY23 Business highlights

  1. Workforce Management :

  2. Total headcount for the vertical crossed 387k, an increase of 2% QoQ and 22% YoY

  3. General Staffing revenue up 28% YoY and added 239 new logos in FY23, including 60 new logos in Q4

  4. Quess Singapore revenue up 45% YoY on easing of travel restrictions post covid

  5. Made an investment of ₹11 cr in North American professional staffing business

  6. Global Technology Solutions:

  7. Highest-ever revenue of ₹2,168 cr, up 23% YOY and EBITDA of ₹353cr, up 11% YoY

  8. Allsec CLM: Revenue up 26% YoY driven by an increase in seat capacity of 57% in our delivery centre at Manila

  9. Non-Voice BPO: Achieved 28% YOY growth driven by 34% growth in collection business

  10. Platform based services: Pay slips processed per quarter up 11% YoY and crossed the 1.2 million/month mark

  11. Operating Asset Management:

  12. IFMS: Revenue up 23% YoY, due to a 71% YoY growth in our food business

  13. Security Services: Revenue up 22% YoY driven by a head count growth of 12%

  14. Telecom Infra Services: Revenue up 47%YoY on the back of ongoing 5G roll-out

  15. Emerging Business:

  16. Foundit – Formerly, rebranding completed. Sales up 36% YoY and net revenue up 29% YoY

Commenting on the results, ED & Group CEO Mr. Guruprasad Srinivasan said, We are pleased to report revenues of ₹17,158 cr, up 25% YoY, backed by a 70k+ headcount increase for the second consecutive year. Along with a 25% growth in our business, the consolidated gross debt has reduced by ₹57 cr to ₹531 cr. We have reduced our DSO by 5 days YoY to 57 days and this has resulted in total collections of ₹294 cr, which is 71% of our operating EBITDA.

Our other significant achievements include closing the year at 511k headcount, up 17% YoY and receiving the ‘Great Place to Work’ certification for the 4th consecutive year. Also, our GTS business has delivered its highest ever EBITDA of ₹353 cr, growing by 11% YoY.

We have closed the year on a strong note and are well-positioned to take advantage of the many organizational initiatives launched over the past 12 months. We believe the tailwind from India’s economic growth and the investments that Quess has made in its service lines gives us the opportunity to continue our steady growth in the next financial year.”

About Quess Corp

Established in Bengaluru in 2007, Quess Corp Limited (BSE: 539978, NSE: QUESS) is India’s leading business services provider – that leverages its extensive domain knowledge and future-ready digital platforms to drive client productivity through outsourced solutions.

Quess provides a host of technology enabled staffing and managed outsourcing services across processes such as sales & marketing, customer care, after sales service, back office operations, manufacturing, facilities and security management, HR & F&A operations, IT & mobility services etc. Quess has a team of ~511,000 employees, serving ~3000 clients across India, North America, APAC and the Middle East as on Mar 31st, 2023.

For further details on Quess Corp Ltd., please visit:


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