Now buy metro tickets on Uber powered by ONDC, B2B logistics next; Delhi metro ticketing goes live on Uber, three more cities to go live in 2025
- Sub Editor
- 2 days ago
- 3 min read
Uber today announced the rollout of metro ticketing on the Uber app, powered by the Open Network for Digital Commerce (ONDC), with Delhi Metro going live as the first launch city. This marks Uber’s first integration with India’s pioneering digital public infrastructure and a major step forward in making public transport more connected. Three more cities across India are slated to go live in 2025.
This integration follows the Memorandum of Understanding (MoU) signed in 2024 during Uber CEO Dara Khosrowshahi’s visit to India, where Uber committed to collaborating with ONDC to advance the reach and impact of India’s digital public goods. Today’s launch is a tangible realisation of that commitment, reinforcing Uber’s mission to make urban mobility more inclusive, sustainable, and seamlessly connected.
Speaking at the launch, Praveen Neppalli Naga, Chief Technology Officer, Uber, said “India has taken an impressive leap in building population scale technology through its Digital Public Infrastructure like ONDC and we are thrilled to integrate with them to bring metro ticketing to the Uber app, bringing us one step closer to our vision of being a one-stop shop for mobility needs. Working with ONDC has pushed us to reimagine how private innovation can plug into public platforms to deliver seamless, smart solutions and we are just getting started.”
Vibhor Jain, Acting CEO and COO at ONDC, said, “Uber’s joining of the ONDC Network marks a significant step in expanding access to trusted, interoperable digital infrastructure in India. As a global platform, Uber’s initial enablement of metro ticketing and logistics unlocks new possibilities - from seamless multimodal journeys to unifying a fragmented logistics ecosystem. This collaboration lays the foundation for future innovations from Uber on the Network, enhancing value for users, partners, and the broader mobility and services landscape.”
Starting today, Uber users in the national capital can now plan their metro journeys, purchase QR-based tickets, and access real-time transit information - all within the Uber app. This functionality has been enabled through ONDC’s interoperable network, connecting Uber with public transport infrastructure. The payments for metro ticketing will be supported exclusively through UPI, reinforcing Uber’s commitment to accelerating digital payments adoption and financial inclusion. With the addition of Delhi Metro ticketing, Uber continues to strengthen its multimodal offering, following two-wheelers, autos, cars, and buses, making it easier for riders to plan and complete their entire journey seamlessly within a single app.
Building on this momentum, Uber will soon launch B2B Logistics via the ONDC network, a solution that will allow businesses to request on-demand logistics from Uber’s delivery network, without needing their own fleet. This will also serve as an incremental earning opportunity for Uber’s 1.4-million-strong driver network. The service will initially facilitate food deliveries, with its underlying technology designed to scale to sectors such as e-commerce, grocery, pharmacy, and healthcare logistics.
By integrating with ONDC, Uber will be accessible to a wide ecosystem of sellers and platforms, empowering businesses of all sizes to reach more customers efficiently through a plug-and-play logistics layer.
About Uber
Uber came to India in 2013 with a simple promise: press a button, get a ride. More than 10 years and over 3 billion trips later, we continue to build products to help people get where they need to be. Today, Uber is available across 125 cities in India and has become #IndiaKiRide where people can go where they have to on Moto, Auto, Cars and even Buses - designed for their various intracity and intercity travel needs. With just a swipe on the app we make mobility seamless for millions and support over 1 million Indians making a sustainable income by getting in the driver's seat. We continue to reimagine the way the world moves for the better in ever expanding ways and as we mark our ten-year milestone - we remain committed to keep India Moving Forward.
About ONDC
Incorporated on 30th December 2021, Open Network for Digital Commerce (ONDC), a Section 8 company, is an initiative of the Department for Promotion of Industry and Internal Trade (DPIIT), Ministry of Commerce and Industry, Government of India to create a facilitative model that revolutionises digital commerce, giving greater thrust to penetration of retail e-commerce in India. ONDC is not an application, platform, intermediary, or software but a set of specifications designed to foster open, unbundled, and interoperable Open Networks.
To know more, visit https://ondc.org/
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